Starbucks Coffee Company

I ordered Java Chip Frappucino, which contains mocha sauce and I ask her if the Java Chip doesn’t have a mocha sauce and she said that’s different drink. I ordered this drink like since I was teen and when does it change ? 🤦🏽‍♀️ THIS DAY SUCKS! The fact I just ordered this drink yesterday at the same store. LOL — the other ladies working here are way better.

Why don't they have anyone to cover breaks?

This is the worst Starbucks I've ever gone to. Ordered a cold brew coffee with white foam. The white foam machine was broken. The attendant was nice enough, but it would appear he wasn't getting the management support he needed. Please do better for your customers and employees Starbucks!

This address is a residential neighborhood. There is no Starbucks.

I’m giving 5 stars for the Assistant manager’s consistent customer service. Rachel is epic to say the least. She is consistently polite, informed, engaging, and her drinks quality is always spot on. Starbucks corporate, if you read this, come grab Rachel from this franchise store in Safeway, and make her a corporate store GM! She will NOT disappoint. When she is there the counters and overs are always very clean as well. There is a young man that usually works in the evenings who is never attentive and is not engaged enough to make the customers drinks the way they order them. He needs accountability training and he needs to be held accountable for learning the recipes. So again these stars are for Rachel and her tireless customer service. Kudos! Promote her!