Starbucks Coffee Company

So I come in on a regular basis, the other day I had an issue and one of the employees went to grab their general and assistant manager that I asked to speak too to resolve this issue. One of the employees made my drink wrong and come to find out it was the assistant manager her name was Erica. She went to grab her manager who was one of the most rude people I’ve ever met. He didn’t handle the problem well at all, he was disrespectful and the other customers were noticing how not well managed this place was. I asked for a refund which he gave me but never offered to remake my drink. One of the employees, Ashley I believe her name was, came up to me and offered to remake my drink and apologized for the attitude she saw me having to deal with from her higher up management. All in all I’m ma

When they said it’s gonna have a little space left I didnt expect 15% of drink to not be there for the no ice option. Hot drinks have no ice and they are filled up to the top. Explain that to me. Why do I have to pay for frozen water?

Closed at 18:00. How disappointing, and on top of that they hadn’t displayed so. 2 employees in the back acting as if they were open.

Order was wrong ordered hot got cold, no strawberry cold foam either

Service with a smile, quick, friendly and accurate. A pleasant stop while traveling.