Starbucks Coffee Company

Umm so this is what I ordered there is a huge difference in the photos and it’s the exact same order just different milk (oatmilk instead of almond milk but same measurement 1/2 inch splash) and they literally left my drink half empty… atleast train your baristas on how how make drinks correctly LOL! Not coming back here, montgomeryville is better!

This is the worst store I have visited in over 30 years of drinking Starbucks coffees. The staff stands around and has private conversations, giggling, rather than working when there are long lines of drink orders waiting. Specializations, which are expensive, are rarely made correctly. A few employees are pleasant, but most are detached and rude. Unfortunately, it is so close to my home that I keep going back for more horrible drinks. When a drink is ready, they also don’t call the name. So, a drink can be ready, and you don’t know it. I have tried many times to get help from the managers on duty with little success. Super frustrating.

I placed a mobile order and decided to pick up in the drive thru and when I tell you the service is SO SLOW. I think i waited 20 minutes in this line for two drinks!! This is the second time its happened. The first time my drinks were melting and my grilled cheese was cold!! I have never been to such a poorly staffed starbucks like this location

Took over 30 minutes to get a cortado. Starbucks wants to regain that coffee house feel, it’s not possible. The place is overrun with mobile orders and who can blame them!? You can’t just come in a sit and enjoy a coffee, so need to mobile order and leave. Unfortunately, this mobile orders are all standing around waiting just like the rest of us, so no one is winning. Baristas are pleasant, but clearly overrun. Can’t recommend. Just go to Wawa across the street if you’re that desperate.

This Starbucks is so poorly run. Drinks are not made correctly and service takes entirely too long. Drive thru today said they were understaffed so drinks would take 15-20 minutes to be served? Unfortunately I always leave here disappointed so next time I’ll just forego this location and head to another.