Sonic Drive-In

Whoever the shift manager is on 3/02/2026 at approximately 9:30 am, should go thru some more customer service training! Telling someone to use their “big boy words” since HE messed up an order, is disrespectful at all costs. Not only that, but slamming a window in a customers face after customer saying that he ordered a large drink, not a medium, and the completely wrong drink, as it is his fault and getting mad at customer for showing the receipt of a “LARGE” drink. Maybe be a “big boy” and get a “big boy” job instead of being a shift manager at a local fast food restaurant would change your attitude!! & then locking all the doors so no customers can get in? Will definitely be reaching out to corporate. I’m not sure if an attitude like that will ever get you a big boy job but maybe that’

First visit 50% of what I tried to order was out of stock. Both visits had longer wait times just to order. Burger had way to much drizzle on it. Don't know if that was do to dirty grill or just over cooking. You can taste the oil on the chicken. I also got wrong side.

This place has kids working here that have no idea what their actions do. Me and my husband got food here and one of your Managers I repeat managers decided to put a hair in our burger purposely with his phone number and when we text the phone number and said there’s hair in my food, he responded a taste of my DNA so it was fully intentional what he did. I hope he gets fired.

I had one of the worst fast food experiences I’ve ever had at the Sonic in Moscow, ID. I went through the drive-through and my order was completely inedible, tots were cold, the corn dog was hard, cold, and stale, and the chicken sandwich was not fresh at all. I ended up having to go inside to demand a refund, which took 20 minutes. While I was waiting, half the staff were in the back goofing off instead of working, which explains why both the food and service were terrible. I’ll never be back, and I strongly recommend staying away from this location if you don’t want to be disappointed.

My friends and I go here often and have “parking lot parties.” Aka we carpool in a couple different cars and all hang out in the drive in area. The staff is friendly, efficient, and always helpful. I only wish the managers could order the food so we aren’t disappointed when our favorites are out!