Sonic Drive-In

I waited in line for 20 minutes for some groovy sauce. It was forgotten on my order even tho I ordered it at my stall, so we decided to go through the drive thru to get it , there was one car in front of us , his order took 15 minutes , then we pull up don’t even get acknowledged people kept walking by the window not saying a word and when she finally opened the window we had been there for 10 minutes just to get some freaking sauce. It’s a drive thru for a reason so you expect no one at the window for more than 5 minutes and especially if you know the car behind just wanted some sauce it should’ve been ran out. Very disappointing and won’t be back , quitman is 10x better with service and food.

Went through the drive thru to pick up a mobile order and at first they gave me the wrong size drink. No big deal I kindly let her know and she rolled her eyes as she took the drink back in. She then gave me my drinks and then walked outside talking in the phone. Another young woman brought me my food a few minutes later, handing me two bags and then handing me a burger outside of the bag instead of putting it in a bag. It was lit pleasant but everyone has their days so I was just going to shrug it off. BUT when I got home and my daughter’s corndog was grey and my onion rings looked like fried chicken they were so over cooked that was the last straw. This place needs to get it together.

Im sorry but if you cant take a order with at least some kind of nicer attitude then maybe customer service is NOT for you! The young lady who answered the thing to take my order had the worst attitude. Quick and hardly any care. A simple SMILE can change how you sound while taking a order. And STOP rushing me to finish my order! I HATE that! Its a quick way for me to never return and NOT recommend the business. SMH!! Do better at training your employees sonic. It MIGHT just help your reputation and get your business back up.

Food was fast BUT could BARLEY eat the tots they were absolutly SMOTHERED in greasy Chilli. All our drinks had virtually no carbonation. They forgot our Dr Pepper, they had tomatoes on burgers when ordered without and another burger ordered with mustared, mayo and ketchup... had only mayo... Sadly disappointed.

We JUST pulled out of Sonic. Trying to get some chicken for my one year daughter on a road trip. We should have checked the chicken before we pulled away…all the ‘nuggets’ were clumps of burnt batter. Found very little dried stringy chicken once we pulled the clumps of burnt batter apart. I am dumbfounded they are serving this.