Sonic Drive-In

Bernalillo NM... I had to repeat myself 3 times. The young man taking the order repeated back the order wrong on the drinks & I repeated myself once again. Got to the window, and was not greeted in any way, shape or form. As the girl started giving me the drinks, I mentioned the large drink was No Ice, she gave me attitude and throughout the drink & made it over & kept pushing the button which made it overflow (waste). When she opened the window to give me the drink, I started explaining it was ordered with No Ice. She literally gave me attitude in the middle of my explaining she shut the window on me. People like that have No Business working with customer service. One Nasty, Disrespectful & Rude Person. Called to speak to the manager, and she used the excuse, that the speaker is not

Non-existent service here. Drive through lane was slow and not moving so I pulled into a stall. Pushed the button to place order but waited and waited and waited but no one answered to take my order. I waited over 10 minutes and call button was never acknowledged so I left. If you value your time, you are better off going somewhere else. This wasn't even at a busy time of day, it was around 2:30 PM.

Waited longer than an hour for 1 meal and two drinks! Pressed the button hoping for some reassurance our food was not given to the wrong car waited another 10 minutes for an answer… when finally a young girl spoke up and said we were being rude when we were definitely not. Terrible customer service

Tried to give this place another chance after being disappointed before and had the rudest service ever. We left because we’re not going to be treated like a burden. If you don’t like your job quit, don’t take it out on customers for ordering food at a fast food place.

Slow!!! I have yet to go to this and get it is less than 15 minutes. To make things worse, the food was cold when I received it and there wasn’t even an apology for the wait. It is readily apparent that they are woefully understaffed.