Sonic Drive-In

I went to order through the drive thru & I was told to wait for about almost 10 mins before someone finally took my order, only to then say my order over 3 times for the person to finally understand what I wanted. Mind you It was not a complex order and he didn’t seem to know what ocean water was… and then i got to the window and had to wait another 10 mins to actually receive my food. Never experienced this at another sonic, maybe the person was working alone that night? I’m not sure but if he was that’s not fair on the employee and management has to do better.

Pulled up to the drive thru, we were told to wait a second before our order was taken, that’s understandable. What’s not understandable is the fact that the (seemingly only) employee walked out the back door to have a conversation with two of her friends. We sat there waiting for another 10 minutes as they chatted. We pulled off to shop at a nearby store, which we spent another 10 minutes shopping at. We came back to the Sonic to see if the employee was done, but no, still talking outside. Maybe they were on break, but that has to be communicated. This location may need more employees.

It always takes forever to get my food. I mobile ordered ONE drink and it took 15 minutes after checking in for them to come out with it when there was only one other car there. It also just generally doesn’t seem very well kept.

I placed an order through the app. Checked in and waited 10 minutes past when the order pick up time was. The food was incorrect so I then had to go wait in the drive through to get the correct food. This came out wrong as well at which point I left and will never return to this location.

I can’t say that I have been to many Sonics as there are not that many near where I live. I decided to go to this one all the way up in Audubon as it was a skip and a hop from my PCP’s office. After my appointment, I decided to shake it up a bit and come here. Well, let me tell you that when you request anything off the menu, you’ll get EXACTLY what you’re getting!!! I ordered quite a few things, starting with the Bacon Cheeseburger Toaster w/ a side of Mozzarella Sticks & Marinara Sauce (That’s right; I said Mozzarella Sticks ALONGSIDE the sandwich), Ched ‘R’ Peppers’ w/ Ranch sauce, Honey BBQ Jumbo Popcorn Chicken, &, to top it off, an Oreo & Reese’s Peanut Butter Sauce Master Shake. 🧀🥖To start, the mozzarella sticks met my expectations, especially along with the marinara sauce 🍅; whenev