Snelgrove Ice Cream

We stopped by this ice cream shop during their grand opening, and even though there was a long line (as expected!), they managed everything impressively well. I was really surprised by how organized they were. The line moved quickly, and we didn’t have to wait nearly as long as we thought. They even set up an outdoor area with heaters, which made the wait so much more comfortable—such a thoughtful touch, especially on a chilly day. We tried the fresh strawberry flavor, and it was absolutely delicious. You can really taste the freshness, and it had that perfect balance of sweetness and real strawberry flavor. It immediately became our favorite. The staff were also very friendly and welcoming. Even with the crowd and the grand opening rush, they stayed upbeat and helpful, which made the wh

Can’t believe I’ve lived in Utah for 12 years and never heard of Snelgrove. OUTSTANDING ice cream. Waffle cone was fresh and so delicious. Awesome, unique flavors. Kids will love the double cone. Great vibes in the shop, clean, with really cute branding! 10/10 for ice cream lovers alike.

I'm going to start out by saying this is the best ice cream on the face of the planet. But they had a bit of a rocky grand opening. I was very disappointed by the size of the scoops I received, especially considering that many of the other servers were giving far more generous scoops to other customers. However, I was incredibly impressed by the manager. He heard me talking to my sister about the tiny scoops I got compared to hers, and he handled it very well. He gave me some more ice cream to make it right and and a buy one get one coupon for good measure. His comment about "New store, new employees. We're still training some of them" makes me optimistic that the next time I'm here, the portions will be more consistent, so I'm hoping I'll be able to update my review with good news in the

Felt like I was at a used car dealership. Was completely misled by helper - a $7 sundae ended up costing me $12 because the lady told me incorrect info on the menu.

The ice cream is fantastic but your staff is even better. My wife and I frequent the South Jordan location often and every time we are blown away by their politeness, attentiveness and their desire to make their customers smile.