Smoker & Company LLC | Leola CPA

Very Poor Service - Not Trustworthy I had Smoker and Company do my business tax preparation and assumed that they are a professional service who knows what needs to be done. End result - tax returns were completed but never filed with the state. I didn’t know anything about it until I received a letter from the IRS. Please save yourself time, and money. Try McClarigan’s CPA in Paradise, their team is excellent and even went out of their way to fix what Smoker and Company should’ve done in the beginning!!

Choosing Smoker & Co to handle my accounting was one of the worst business decisions I’ve ever made. I initially hired them with the expectation of full account management for my business—a service they said they could provide. Not only was it never set up, but they also never communicated that it wouldn’t be. I was left assuming things were being handled, only to find out later they had dropped the ball entirely. The communication was shockingly poor for a professional firm. I had to constantly follow up just to get basic answers. Even more frustrating, I personally reached out to Diane for business coaching and advisory support, another service they advertise. She never followed up, never replied, and completely ghosted me after expressing interest in helping. That level of unprofession

Absolutely terrible company! Would not recommend at all. I got hit with fines because they took so long to file my taxes. Asked them if they would consider helping cover the fines and never got a reply. Also not very personable and much too expensive. Went with a different accountant this year and it was a much better experience. Get someone else to do your taxes.

I came to smoker because I'm out of the area, and needed someone local to do my taxes. I was never given the quote i asked for, but time was running out so they did um anyhow. They didn't do to bad of a job with the return itself, except the must forgot we're in 2014 not the 80's because they didn't e-file anything! Which cost me more in postage, but then i get the bill for the services! Wow! $795 for one individual. And since i didn't get a quote beforehand, (maybe that's by design), i would never have gone there if i had known it was anywhere near that high. But they refuse to work with me. It took a week and half after i asked for a detailed bill till i finally got it. They claim to have spent over 12 hrs on a simple individual tax return! I sent them a check for less than the full bill

Agree wouldn't use for free. Dropped stuff off beginning of April. They filed an extension. Finally middle of May we call them and they lost all our info of our rental property. 2 weeks later after sending the other info they call and have lost my tax info from work and I'm supposed to try to get another form. After getting everything together the 2nd time they call and had found our first stuff and now it's off a couple dollars. Since we pay quarterly taxes we called to ask how much to send and she said she thinks that's extended to when you file for extension but didn't know. Charged us @ 300$ for personal. Our new accountant charges 70$.