Smashburger

We have been coming to this restaurant for over 3 years now and it has been always the same amazing food, outstanding staff greetings and service and I decided that is only fair to provide review and truly tell the people that these folks are there to provide them with the best smash burger in town. Thank you to the owner, management and everyone who worked behind the counter that made my experience such a pleasure every time.

I’ve not had Smash Burger before & as a vegetarian, I’m a little bit leery about how things are cooked. There was a bit of a mixup in what we ordered, in terms of how it was cooked and Will‘s customer service was a 10 out of 10! He offered me another item on the house and refused to let us pay for it. He checked on us often, to make sure that we were enjoying the food. It’s refreshing and wonderful to see this level of customer service! I definitely will return and I give Smashburger a 10 out of 10.

This has been a great experience, especially for someone that’s gluten, intolerant or gluten sensitive. The service was friendly, and they were very knowledgeable when it came to handling food with gluten sensitivity. There were a lot of choices, completely satisfied with today’s choice. Glad we visited kudos to the staff.

I went to this location in Irmo. It was my first time visiting there. And I loved the customer service I received from the lady at the register. She was helpful and patient with me since I had no idea what I wanted. But I chose something that was displayed on the wall. I figured if it was a picture of it… it must be one of their popular food items. The friendly lady at the register brought it to me at my table. Now, the presentation of the food was good however, my Brussel sprouts were delicious but greasy (see pictures). I enjoyed the lightness, and airy of the fries. It was a pleasant experience for my first time.

Cobie took our order and she was so helpful as this was our first time trying smash burger! She along with other staff here today was so kind!!! We happened to come in on kids eat free too which is always awesome. The food was fresh- I had a very good American hotdog!!!