Shipley Do-Nuts

I got my order delivered and the delivery was so professional. They marked my kolache‘s so I can know which one was. The packaging was good. The food was fresh especially the donuts was soft melt in your mouth.

Cashier was rude to me and they gave me all wrong items. I had to go back to get it corrected and the cashier was mad at me for some reason and wanted me to pay more money to get my correct items. She eventually just gave me my food but definitely an odd interaction.

These were the worst apple fritters and cinnamon roll I have ever had! Everything was BURNT and there were no APPLES in the fritters! Absolutely awful. And I bought 4 and 1 cinnamon roll. I said with glaze and of course, there wasn't! Unfortunately, I didn't open anything until I got home! I'm a senior and it's difficult for me to drive that far! Jo

I drive farther sometimes to avoid going to the same place BUT I keep going back because is the closest to my house hoping for a change on customer service to be better, now I saw a kid on the back touching the donuts then the cashier goes and do the same with no tissue just bare hands. Is that the same at every donuts place? They touch the money and the donuts?

Literally disgusting to be honest. I got a dozen donut holes. A cinnamon twist and two kolaches, me and my mother went through the drive through this morning craving some Shipleys, as we've eaten Shipleys over the years at so many different locations, this one by far being the worst. It was MORNING and the food was CRUNCHY and stale, tasted like hours old maybe even day before..and almost every time I bit into my kolache, grease and little cheese bits mixed it went flying everywhere..i drew the line in finishing it when it went all over my pants...disappointment to say the least. But hey at least my BOTTLED refrigerated coffee was good.