Shake Shack Oak Brook

First time at Shake Shack Oak Brook and probably the last as for the premium price, one can get a higher quality burger at a nearby steak joint with sides for less. The kiosks allow customers to order fast-casual and customize each item separately, where everything costs extra $$. A Shack burger, crinkle cut fries, and a Holiday shake sets you back about $25. A flat top dog $5, cheese fries $6 SmokeShack $15, add drinks beer and wine $7 each and easily a $60+ meal for three. There was ample parking and it’s hidden behind some office building if coming from the mall and not the easiest to find on GPS. The counter staff was most helpful with ordering and tables were readily available.

I got the ol double shack… no tomatoes with pickles of course. And I also got myself a side of fries #TreatYoSelf. The meal came out FAST. Place was not very busy, but it was a Monday at 6:30p. I would put this place over 5 guys. Better price, better fries. Don’t @ me, I said what I said.

Loved the burgers and food since 2018 or so but the quality has gone down hill. My family will not be dining here and here's why: 1. The potato bun is tiny, the contents of the burger/sandwich are falling apart AND the bun is a squishy mess. There's practically no bun compared to a few months ago. 2. The burger meat was lackluster. Advertised as 4 oz before cooking but this was more around the 2 oz range. We did not order well done but the burger was dry and flavorless. 3. Open bag for takeout is a choice and a bad one at that. Temperature is out the window. 4. Fries were ok; they weren't fried, golden crinkly fries that they used to be (literally a few months ago, around September 2025). 5. Unrelated to food, but this place was slammed yesterday 12/21/2025, and there were not enough cook

If this chain blew as much money on their as they do their storefronts, they'd get my business a lot more. I was at an event at the Doubletree in November, which meant that this was the only restaurant in walking distance. The chicken sandwiches and burgers are small for what they charge, although the fries are good and their beer selection is good for a fast casual place. They really need to rethink their touch-screen ordering as well: backing up out of items can confuse you no end. It's not that the food is bad; there just isn't enough of it for what they charge.

Shake shack is a true fast food fan favorite and great seatings for a date night or family outing even a friend get together. Coming inside ,it was so packed. The place is very clean and condiments and utensils were stocked and beverage fountain was spotless. Tables spotless. The place is horrendously cold even someone who loves the A/C in establishments during summer heats this place over does it. Bring a hoodie or sweater. It’s so hard to enjoy hot food that got cold fast because of how cold it was inside and that really takes away from the flavor of the food and experience. The food presentation was almost right on spot but the shakes tasted like they had been sitting for 20 minutes before bringing them out and even the whip cream was melted. 7$ per shake and it wasn’t cold considering