Scooter's Coffee

I am a huge supporter of scooters and always will be! Now with that being said at this particular location there seems to be a staff member there who seems to have a loud and demanding attitude anytime I’ve gone. I believe she may be the manger short blonde hair glasses. When I go through before work I get my coffee and I always ask them will they fill my Stanley up with ice and water and it’s never been a problem till (this person) got a little to bold for her britches. Every other scooters I’ve ever been never a problem. So the first time (mind you this is a 42oz Stanley) I ask and she demanding & Rudely tells me “you need to keep your lid “ I was like umm okay!! (Never had that told to me before) so I did and she hands me back my Stanley with hardly any ice and water 1/2full. 2nd time I

This picture was taken before we even took 1 sip. We ordered larges and this is all we got. An hour before close, I understand it was only 1 girl working, but there weren’t any cars in line or at the window. We went back through to make sure the drinks were placed as larges, which the barista confirmed they were. Just disappointed that we paid for larges, but that’s all that was filled in the cups. Even the whipped topping was flattened as if it had been sitting out.

I’ve been to a few lactations and have always received great customer service. This location continues the streak. I’m addicted to their peanut butter latte frappe! My husband ordered the turkey & cheese sandwich, and of course I had to try it. It’s your typical fast food breakfast but not terrible. I might try a breakfast burrito sometime.

I will not go here any longer. If corporate cares here is why. After multiple visits where I can here the team bad mouthing customers, a cold sandwich, or whoever was running window being the absolute lifeless, rude person... this last visit. Lady quoted me 15.70 for the order. I GAVE HER 16$. I recieved 2.50 in change... My peach pie red bull infusion was missing the peach pie syrup part. It was straight redbull, cold foam, cinnamon topping,... gross. I want to wish that location the best, maybe new employees are the reason for this last visit. Mistakes happen but when they happen after a long list of bad...I just can't.

Love this store and it's employees. They are super friendly every morning and my order is always correct and delicious! At this point it's just become part of my daily routine to swing into this Scooter's before work and I am never disappointed!