Rubio's Coastal Grill
Gilbert, AZ · Mexican restaurant
- Address
- Rubio's Coastal Grill, 4770 E Ray Rd, Gilbert, AZ 85296
- Phone
- (480) 988-6011
- Website
- www.rubios.com/restaurant-locations/arizona/gilbert-ray-rd
- Status
- Closed · Opens 10:30 AM
Rubio's Coastal Grill is a restaurant located in Gilbert, AZ. It is one of 476 restaurants listed in Gilbert. Its 4.0-star rating is slightly below the Gilbert city average of 4.3 stars. There are 10 photos associated with this location.
About Rubio's Coastal Grill
At Rubio's Coastal Grill, it's our mission to serve Baja-inspired, Mexican flavors you know and love, with a lighter, fresher, California coastal twist. Inspired by our Baja beginnings, the menu features our award-winning Original Fish Tacos, plus... More
Hours
| Saturday | 10 AM–9 PM |
Customer Reviews
I wish I tried this earlier. Stopped in on taco Tuesday craving seafood still. Got the shrimp trio for $10, a fish taco, and fries, it was all delicious. Will be back.
The door was locked 10:50. Am They open 10:30. The lady came with a key and kept trying to get the door set to stay unlocked WHILE I WAITED. Finally she opened the door wide enough for me to go in. Said nothing to me.Then another lady came to help her and she finally stood at the counter to take my order. I had never been there before and she was irritated wirh my questions. She did not wait for me to finish speaking my sentences. She did not wash her hands or put gloves on as she was boxing food orders. Then she did put a pair of gloves on to grab loose chips to put in a bag. Then took them off. I went to move over for someone to get there online order and there was water spots on the floor. No wet floor sign. I was getting dissapointed. Then finally my order. No thank you and walked away
I waited for my food for a very long time. 5-6 people who arrived after me received their food before me and have already left, while I'm still waiting. Why don't you prepare food in order of the queue, or did you forget? You should have informed me so I wouldn't have to wait this long. Terrible service!
Got there, dude taking my order kept asking "is that all" before I could finish. I'm not a slow or delayed talker when I'm ordering food. I'm standing there with my wife and daughter, obviously we're not all three going to split a salad. Waited at least 25 mins for the food to come out. My lobster burrito had about 5 bites of lobster and the rice wasn't cooked, it was hard and crunchy like it just came out of the bag. The Baja salad had no avocado slices, no cotija cheese and no dressing. My wife had to go ask for salad dressing, which took another 5 minutes for them to give it to her. The chips were all stale as well. Even the two cookies I ordered were both stale. I don't recommend this particular Rubios location.
I got the rainbow bowl and it was good but more than 10 minutes later than when the app said it would be ready by. They did say sorry, but didn’t add anything to my order in an attempt to make it up. Throwing in something extra would have been a nice gesture.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.