Rita's Italian Ice & Frozen Custard

The ice cream is exceptional but tonight we stood there literally 5 minutes while the girl was making what turned out to be a Doordash order. The polite thing to do would have been to say "I'll be right with you". We got nothing. Come close to leaving.

I went to Ritas the evening 8/22. One girl at the window was entertaining a friend. The girl that waited on me made one of my orders wrong twice. I asked for a small Geloti, half mango ice and half chocolate, vanilla custard . She made it all mango with chocolate custard. She had an attitude while dumping it. I was not told no choc ice. So i asked for half mango and half black cherry . She made it again all mango , this time vanilla custard as requested first time . She offered to remake a third time. I declined . Poor customer service .

Still Open!!! They are the only Ritas still open that I could find. We drive 30 miles and it was so worth it. The young lady was so friendly.

Rip off. Went to Rita's in Seaford, DE for 2 large custards with chocolate sprinkles. This is what I got for $6.28 ($5.49 + $0.79) each. I asked Ariana if these were large, like we asked for, and she said yes. "The custard settles in the cup" was what she said to me. Doesn't look like I will go there again and get ripped off. I compared what I got with what the example they have for amounts in the cup sizes that is above their machines. Doesn't even compare with their large size cup example. Rip off. They are more concerned with twist counts than filling the cup. Dairy Queen is consistent on their product and the cup is always full. Very disappointed. This isn't the first time this has happened.

It was a hot evening, and I was on my way to work and decided to stop. Hadn't been to Rita's in quite some time, so I thought, why not? I got one of the newer items.kn the menu and it didn't disappoint!!! Definitely will be back. Service with a smile. Quickly served. The only downer of the place if it's location. Right on a busy street/highway and not many tables or anything to sit and enjoy so I just went back to my truck and was on my way. Rita's is awesome though!! Absolutely!!!