Red Robin Gourmet Burgers and Brews

Check your orders before you leave!!! Everytime i order for carry out it is messed up or wrong! Tonight Ordered online on the app. Put gluteen free no mayo (both are allergies), everything on the side. Got there and thier order didnt have the GF. They were nice and changed it for me but I didnt check the new one. They didnt do the topping as ordered (put mayo and everything on the hamburger). Called and ordered a new one on the phone with the person tgat helped me . Drove 10 mins back and had to pay for the second one. They wouldnt even give me a discount because they said the first one wasn't thier fault as it didnt say GF. Being GF it is hard to find a hamburger my kid likes. Just wish it wasn't such a pain everytime we order there. Ended up paying 40 for one edible hamburger as the

My wife and I visited on Sunday evening and business was slow so we got seated right away and watched some Olympic curling drama! Michael, our waiter, was terrific; very attentive and fun. Food was solid. But, 3 stars and we won't go back to this location due to the manager and his unprofessional approach. We have Entertainment Coupon app and there was supposedly a deal for $10 off. We found out that some of these deals are actually fake (how's a consumer to know? Been using Ent app for decade+ but this seems to be a growing problem). That's absolutely totally fine and we have no problem with the coupon being rejected. Still enjoyed the meal. What was NOT appreciated was how the manager handled it (didn't get his name but maybe mid 30s). He did not have the respect to come explain the coup

Wife and I stopped in tonight quick after a Sam’s run. It looked fairly slow. Hadn’t been to a Red Robin in years. We were seated in the bar area at a high top. We waited ten min without anyone coming to the table. Waiter took a dessert order at one of the other 3 tables occupied. Another couple came in and were seated near us. They were instantly greeted and drink orders taken. It appeared he might finally be coming to our table! Nope! He decided to finally come get the cash off the table next to us and completely ignored us again. At that point we decide we would go somewhere else. We won’t make the mistake of stopping here again!

Please actually label what side comes with what dish. Don't label it as "comes with lettuce, tomato, cheese, and tortilla chips" when in reality it comes with a side salad! You're implying the dish doesn't come with a side, but in reality comes with a side that you worded weird. That's the definition of false advertisement! So then I'm horribly confused when I order a side of fries and my chicken comes with nothing but chicken and sauce. Also the fries have been consistently soggy, flavorless, and downright horrible. I know your main thing is burgers, but the other entres should be just as good. I will not be coming back unfortunately.

Incredibly long wait times, incorrect food, and our server allowed the tables next to us charge us for the games their children purchased on the iPad. My fiancée and I came here yesterday during a slow time of the day. Unfortunately from the get go, we were seated then forgotten about for more than 20+ minutes. Once we were able to order, I was served the wrong food 3+ times. I told them almost immediately, and we were repeatedly told “your new food is coming right out”, but alas that took an additional 20 or more minutes. When they brought out the “corrected” food, I was still served a completely different plate than what I had ordered. Unfortunately after more than an hour of us sitting here, 3 bad plates of food, and mediocre drinks we decided to leave. The kitchen manager was nice