Red Lobster
Vestavia Hills, AL · Seafood restaurant
- Address
- Red Lobster, 1030 Montgomery Hwy, Vestavia Hills, AL 35216
- Phone
- (205) 822-7240
- Website
- www.redlobster.com/seafood-restaurants/locations/al/vestavia-hills/1030-montgomery-highway-s
- Status
- Closed · Opens 11 AM
Red Lobster is a restaurant located in Vestavia Hills, AL. It is one of 73 restaurants listed in Vestavia Hills. Its 3.8-star rating is slightly below the Vestavia Hills city average of 4.3 stars. There are 10 photos associated with this location.
About Red Lobster
At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the... More
Hours
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–10 PM |
Customer Reviews
By far the worst food I’ve ever had in my life. As soon as we sat down which took a minute considering they had little to no staff, we were handed dry biscuits that looked to be days old. We ended up asking for fresh biscuits and the server came back with old dry biscuits again that looked to just be out the microwave. We decided to not even ask for anymore and got the new mocktails they had and the pina colada one just tasted like coconut water. For food we ended up ordering some mushrooms and they were not fully cooked and were just sitting in buttery soup. We also ordered Caesar salads one with shrimp and one with salmon. The shrimp was over cooked and rubbery and the salmon was dry and overcooked too. We left eating nothing and wasted money paying for food that just got left at the tab
Do not bother eating here the service will be the worst you ever receive. I placed a to go order that was to be ready at 7:10. I pulled up at 7pm and called the to go number as instructions say. I held for 15 minutes and no one ever answered the phone. I then went into the restaurant at 7:24 and the order was not ready. They then proceeded to serve other people that walked in after me and they received food before I did. After waiting and additional 30 minutes, they walked out with the order at 7:55. I'll be sending an email to corporate when I locate my order number.
We had not been to Red lobster for quite some time and wanted to try it again. The Coconut shrimp was very good, but the fried fish was very greasy. They do give large portions and the biscuits were good as always. Our server was very nice and attentive.
DO NOT EAT HERE. I used to pick up delivery orders from here and they were so slow and inattentive. They are VERY LAZY AT THIS LOCATION. I recently ordered food from here on CHRISTMAS, you would think at least on a holiday they would have there stuff together, nope NEGATIVE! I ordered the shrimp & lobster pasta, the lobster was NOT fresh, it was rubbery and taste nasty. THE BISCUITS WERE OLD/COLD. They sent this big box with old cold crab dip in little container with chips. I ordered the cheesecake bliss & key lime pie, they only sent two key lime pies with strawberry syrup on both of them. No cheesecake in my bag. Who told them to put syrup on key lime pie??? Disgusting. Incompetent. Management needs to be re-trained or fired, they're not managing ANYTHING. The staff does not greet del
It is so sad that although the food was delicious, the service was awful. My sister and I watched at least 30-40 people walk out of the restaurant because there was no one to seat them. Money just walked out of the door. Also, the waitress that we had provided awful customer service. The air was blowing and we asked could if it be turned down and we were told there was nothing that could be done by the waitress nor the manager. Our waitress attitude was such that we felt that she really didn’t want to be at work today nor serve anyone. We never saw a manager. We watched waitresses pass by customers waiting to be seated and they never even acknowledged them. If your service doesn’t improve your doors will close and not because of customers wanting to patronize your business. The employees h
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.