Ralph's Italian Ices and Ice Cream

Ice cream should always be a delightful way to end the day. If this is the experience you are looking for DON'T GO TO RALPH'S in Montauk!! I was there with family and wanted a coffee Ice Cream cone. I was served Java chip which I have enjoyed at other Ice cream shops. I was given a disgusting cone of what tasted like very old freezer burned iced type of thing. I asked the server if I could get something else. She tossed that one in the garbage and made another regular coffee Ice cream cone for me. We got the bill and noticed we were charged for both cones. The prices were ridiculous. 3 milkshakes and what should have been one cone was almost $70 . Also the staff were very unpleasant and rude. No personality, no social skills at all. For the record, if the owner would like to know wh

Large selection of flavors, but the prices are high for the portions received. Flavor was okay, but definitely not enough cookie dough in my cookie dough ice cream.

Unfortunately, there are not a lot of dessert options on this side of town, and our kids wanted ice cream, so we decided to give it a try since it was the closest to where we were staying. Just like the rest of the reviews say, service is unfriendly, and prices are outrageous! Spent $31 on 3 small cups of ice cream. Next time, we'll go wait in line at John's Drive-In.

Me and my family were so excited to come after a long hot day in the sun. We ordered a coffee flavored icecream and wound up with a 'cream ice' that tasted like it had been in the freezer for eternity when we mentioned it tasted bad she took the cone back threw it in the trash and that member of my family reordered. After the reorder the rude cashier proceeded to charge us for the stale cream ice thing on top of the replacement. If I could give this place 0 stars I would. I debated disputing the charge on my card as we spent nearly 70 dollars and were charged for their stale gross ice mistake. Please give your money to someone else

Worst service I asked for a soft serve in a cone with chocolate sprinkles and she first gave me a coke float with rainbow sprinkles in a cup. Then I told her it was the wrong order and the worker was very rude to me and then remade the order and made it wrong for a second time, she gave me rainbow sprinkles twice in a row. My friend that came all the way from Maryland and was so excited to try Ralph’s and she ordered a rainbow ice. Maybe the most basic order and somehow there was peanut butter inside her ice. What if she had an allergy? This is unsafe and unsanitary. On top of all of this the worker had AirPods in maybe that’s why she continuously got my order wrong. Also extremely overpriced. I never complain if my order is wrong but this was really upsetting people should not be treated