Ralph’s Famous Italian Ices & Ice Cream

Racist towards Hispanics. Young white guy (dirty blond hair) who works there said it closed at 10pm, we arrived at 10:01pm. Google said it closed at 10:30pm. Then when a seemly white family of 4 appeared at 10:05pm he served them without hesitation. When confronted on why the others were served despite saying it closed, lied about being a new employee and not knowing when the it closed. To provide further background, when my white friend went before at around 10:25pm, no problem being served then.

Service and quality has dropped off a cliff since it opened. Staff seems like they'd rather be anywhere else on earth than serving ice cream to the public. I know ice melts in the summer heat but it seems like some products are handed to you 1/4 liquid already. 🤷

⚡Lisa - Their so nice. Thank God they opened a pickup order window. Ooffaa! Lol! Their Ice Cream must be Good! Cause that line be long, Jack. Lol. - Lisa Lichelle 🤠

I absolutley love this place. But parents who have kids working here. Ask them how the boss treats them. Its quite alarming to hear how a grown man treats his workers. Any adult would quit. Its just disturbing how a fun family oriented place has a mean crusty old man treating the young staff like sub humans.

Updated 4/14/24. Everytime I rush there after work to arrive 30 min before closing, the current staff will not serve anything but ices. More often than not, they close 10 minutes early and when they don't, they close even earlier. This used to be our favorite ice cream shop. A few years ago they had the kindest people working there and would whip up whatever sundae you requested if they had the ingredients. Now, the kids that work there are very quick to say "No" to your ice cream order with an unpleasant demeanor. 80% of what's on the menu is not available because it's either out of stock or the employees just don't want to make it because they '"cleaned up that area" already. The last 6 times we went there: •soft serve was unavailable or •shakes were unavailable or •we were given a fla