QDOBA Mexican Eats

I hate writing reviews like this, as I've enjoyed Qdoba for as long as I can remember, but patrons should be aware of how poor this location is. I bought steak tacos, a chicken burrito bowl with double chicken and a chicken quesadilla for my family. The chicken and steak were inedible, completely burnt and charred, while there was also a huge chunk of raw chicken in the middle of something resembling a burrito bowl. The quesadilla was surprisingly edible as we had to share it while tossing the other items. Save your time and visit the location on Silvernail Road in Pewaukee, where they have actual adults working, and is much, much better.

I've been to this location multiple times in the past couple weeks and am writing a review as it's been terrible every time! The portion sizes are the smallest I've ever experienced at a Qdoba and they get it wrong. I ordered online for my daughter- kid's nachos, rice, chicken, and cheese. Chips and juice on the side. They forgot the juice and there was no rice in the bowl. I will never go back. Feels like they are trying to give you as little as possible for the $ every time I go. See the picture. This is before she even took a bite. Her favorite part is the rice and there was none. Didn't notice until we were gone.

Service & atmosphere: awful. Walked in and there were employees sitting on their phones. Then they were too busy talking about their after work plans to the point where my girlfriend and I questioned if they were even open before they finally asked us what we wanted to eat. Then when ordering the fella got every single thing my girlfriend asked for wrong while the 3 of them were yapping away. Then we go sit and eat and the restaurant is filthy! Shoulda gone to noodles! Oh & now we’re finding out the girls bathroom doesn’t lock…

I’ve been coming to this location for 3+ years as a regular customer. The previous employees 6 months ago to 3 years ago were great! I came here specifically over the Ocon location because the employees were awesome! However that is no longer the case. In fact, it’s the exact opposite. Every weekend it’s the same thing, employees slacking off and not cleaning tables, restocking condiments/cutlery etc., or adhering to quality/cleanliness standards. Tonight there was 1 clean table and the back section was completely blocked off from use before 7:15 pm because they hadn’t been cleaning them. All other tables available were covered in food crumbs from previous customers. A staff member was on his phone instead of actually cleaning tables. This is a regular occurrence. I’ve also seen an employ

This Qdoba location has completely gone down hill. The burrito bowl wasn’t even half full. I might have gotten 5 pieces of steak and they made me order salsa on the side. This cost me $32 for a bowl that was half full, stale chips and cold queso. I frequent this location, but after this, I don’t want to come back. I’m not sure how this is acceptable for any establishment.