Potbelly

I ordered tuna salad sandwich and Coke Zero. They send this disgusting sandwich with no toppings and a sprite. This has happened more than once now. Never ordering online w these people at this location.

I ordered a chicken salad with cucumbers and lettuce. When I got home I found out they didnt put the chicken salad in it. It was just lettuce and cucumber between two slices of bread. What the heck? I didnt order a chicken salad “hold the chicken salad”.

Very weak customer service I ordered a sandwich, and the person who prepared my sandwich made a mistake and put a few wrong items, it is usually OK for me, noon time is crowded, acceptable. However, her behavior was totally unacceptable. Not only she did not bother to say sorry, but acted very rudely as if I was the one who made a mistake!!! A note for the store manager: teach your employees to respect the customers, At least tell them not to be rude!!! Hopefully, this issue can be addressed to ensure a positive experience for all customers in the future.

I love this location downnn! They always make my sandwiches so well. I went to another location not too far from here and it was horrible. PRO member here at this location 110%

Service was good and food was great. The assembly line moved quick and was very convenient. The meats tasted fresh and the combo deal wasn't too expensive. The tables were clean too. Overall definitely a good experience at this potbelly location.