Potbelly

While the service was decent, after I had I arrived home and I started eating I realized that my bacon was hardly cooked, while I understand some places get pre packaged and I’m not aware if this place does the bacon still looks under cooked. I can’t give a 1 star because the other sandwich we had ordered was good. As for this one, it decently tanked the food score.

This is the most inconsistent potbelly’s. Their bread never seems to be toasted and I have to retoast it with the meat when I’m home. Depending on the time of day my sandwich will taste different - though I always order the same thing. Wish it was better.

They heat soups in plastic bags to avoid cleaning utensils. Ordered 2 pick your pairs and kids meal. They charged me for kids meal even though it was a free kids meal weekend. I asked for hot pepper mix and they added like 3x than usual. Veggie Melt had barely noticeable cheese and both sandwiches were over cooked. Seattle downtown location is much better and just poor service and food quality here. Also they heat soup in plastic bags.

The consistency of the food and thoughtful service used to be something that me and my family would look forward to driving in from far out of town. My order was made wrong (in more than ways than one) so I called and asked for one of our sandwich’s to just be remade and we’d move on. I was offered a side of ingredients to then rebuild the food in the car on the highway. We spent a fair amount and tip a fair amount. So we agreed on the remake and we came back through. The second try was even worse than the initial attempt (wet? Missing more ingredients?) and I even gave them back the first one, apologized, and had to assert that I was not trying to harsh their vibe, which was palpably bad. I got the window and drove around to discover attempt number two was unacceptable. The response fro

Not a bad little place. Not a real big selection of sandwiches but why not keep it simple. The onion where nice a strong. The all in one spice they use is really good. I love the bread and the size is just right in the originals. Very fast service. When ordering your sandwich it’s very much like Subway but you don’t see as much of the process.