Portofino
New Fairfield, CT · Pizza restaurant
- Address
- Portofino, 88 CT-37, New Fairfield, CT 06812
- Phone
- (203) 746-3604
- Website
- www.orderportofinosrestaurant.com
- Status
- Closed · Opens 11 AM
Portofino is a restaurant located in New Fairfield, CT. It is one of 16 restaurants listed in New Fairfield. Its 4.3-star rating is slightly below the New Fairfield city average of 4.5 stars. It ranks #11 of 16 restaurants in New Fairfield. There are 10 photos associated with this location.
About Portofino
The best pizza
Hours
| Friday | 11 AM–10 PM |
Customer Reviews
Portofini is a truly local family run Italian/pizza restaurant. I personally love the rustic simple decor. It's an easy unpretentious environment to relax in, with unobtrusive inoffensive background music. The staff is always friendly. It's usually young women, and they're very nice. But the service is not super attentive. The food is is the star. I've been here several times and have had: (apps)chicken noodle soup, fried calamari, and bruschetta-all lovely. (entres)baked ziti, penne vodka, and penne a la Romano(served in a spicy meat sauce with a touch of cream and parmigiana cheese). The penne vodka was especially wonderful. Beer selection is basic and only bottles, but they have Yeungling, so I'm happy, and they serve it with a chilled glass. The last time I went I got lobster ravioli
Early dinner so not busy. Service and food seemed better than average. Sorry I just can't give anyone a 5, but they deserve a 41/2
First, they send me a salad as I take a bite. I find a long blonde hair in it. The hair clearly belongs to the girl behind the desk … OK, I get over and move on My entrée comes. I ordered chicken Parmesan with vodka sauce, and penne as my pasta. But that’s not what arrives what arrives is chicken Parmesan with regular marinara sauce and spaghetti .., Instead of offering to fix my food and remake it, they simply offer me a side of penne what a disappointing experience from a restaurant that’s been there forever. I will never go back there again or my family or friends. This truly is too bad not even a manager or anyone came over to apologize ….also the girl working front counter long blonde hair no hair net not even put up !
We had children with us and waited an hour for our food. Other couples coming after us got there food sooner. I rate an Italian resturant by its veal parm. I thought it was tasteless. As a visitor to the area I was not impressed.
Received our ordered and it was wrong, which was not a huge deal but as we continued eating we found hairs in one of the appetizers and one of the kids meals. I would have excused one meal but two... Totally unacceptable and disgusting ! I called and since we ordered through their website which directs you to slicelife.com they would not refund us for either meal. They offered to give us a credit but since we do not plan on ever ordering from here again we declined.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.