Popeyes Louisiana Kitchen

Richmond, VA · Fast food restaurant

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Richmond
#1357
of 1600 restaurants
City Percentile
11%
rating percentile
Address
Popeyes Louisiana Kitchen, 4800 W Broad St, Richmond, VA 23230
Phone
(804) 213-2179
Website
www.popeyes.com/store-locator/store/restaurant_880052
Status
Opens soon · 10 AM

Popeyes Louisiana Kitchen is a restaurant located in Richmond, VA. It is one of 1,600 restaurants listed in Richmond. Its 3.1-star rating is slightly below the Richmond city average of 4.2 stars. There are 10 photos associated with this location.

About Popeyes Louisiana Kitchen

Swing by your local Popeyes at 4800 West Broad St. and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re... More

Hours

Saturday10 AM–11 PM

Customer Reviews

★★★★★ 5.0 Shakeila Samuels · Feb 2026

Randomly came to this Popeyes today and had the best experience. After living in Louisiana, I can honestly say this the best Popeyes franchise I’ve ever visited. The customer service is top tier, food is fresh and full of flavor. The manager is doing an amazing job training and mentoring the employees. I know the franchise owner is proud to have such a dedicated team. I will gladly drive 30 minutes to come back here for some fried chicken!!

★★★★☆ 4.0 Kimberly Karn · Jan 2026

I’ve been to this Popeyes numerous times since it opened and have had mixed experiences. The food is usually good but the wait can be very long sometimes. I do think it has improved more recently and tonight the employee working the drive thru was friendly, patient, and gave us our food right away. I hope they keep it up!

★★★★★ 5.0 Sean Murray · Jan 2026

I come to this Popeyes often, and honestly the service here is on the same level as Chick-fil-A — friendly, fast, and welcoming every time. The food is always fresh and hot, and my orders are consistently accurate. This location really stands out and keeps me coming back.

★★★★★ 5.0 Ethan Gantt · Jan 2026

I would like to take this opportunity to compliment the Popeyes Chicken location at 4800 W Broad St, Richmond, VA 23230. Ever since they opened, my family and I have consistently had positive experiences every time we visit. The facility is always very clean, and the employees are respectful, professional, and mature. The wait time to place and receive our orders is consistently short, and the food is always fresh and hot. We usually go inside to place our orders, and we have yet to encounter a staff member who was not exceptionally friendly and welcoming. This evening, when I went through the drive thru, I requested to speak with the manager on duty and had the pleasure of meeting the general manager, Michael, I believe. I took the opportunity to compliment him, his staff, and the facil

★★★★★ 5.0 Josh Bohl · Feb 2026

The manager Michael and his staff here are attentive, caring, and helpful. I have eaten here a few times recently and it truly stands out. My food is always hot and the dining room is spotless with a chess board and jenga on top of everything else. I highly recommend going out of your way to eat at this popeyes location if you have the chance.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.