Popeyes Louisiana Kitchen

We used to eat at this Popeyes pretty regularly. Unfortunately we kept getting incomplete orders. Not just once or twice, a lot. One night (Sep. 13th) we were in a hurry and went through the drive thru. The bags were full and we had a car full of people so we didn’t check everything. We get all the way home to realize a good portion of our food was missing. We had to drive back while the rest of our food got cold. No “sorry for the inconvenience” or “here’s a partial refund” just attitude. I reached out to customer service who stated they couldn’t help because the store is not corporately owned. I’ve communicated with them several times with nothing being corrected. I would not chance going through the drive thru at this location unless you have time to unpack every bag before you leave t

Other then I didn't check my order before leaving. (My bad) and I had a 8 min wait. (So is life) The service has improved so much since the new manager has come in. Gone is the rudeness, disregard and attitude. Now smiles and courtesy. Bonus due to the nice clean store.

Its really rare that I even post up any kind of reviews but this place deserve it. Every time when I order the family package chickens. They always come in looking crispy and delicious. Compared to the KFC off the West Bypass. I kid you not!! KFC crispy are always like burnt crispy and the classic is always so soggy. I feel like im always getting their leftovers. I stopped going to KFC and Popeyes is my to go for pickup.

I’ve always had amazing experience here! No issue. Today I came in no one’s fault here, but I haven’t been having a good week so far. I came in to grab some lunch and I believe Evan needs an raise or something because I’m not sure if he could tell I wasn’t having a very good week, he welcomed me with an warm gentle smile. He saved me money on the 3 piece tender! Thank you Evan for the smallest gesture that made me smile again today.

If my husband didn't like this place so much, I would never come back. The service is horrible. I pull up to the drive through and not one car in line. The worker says I'll be with you shortly. No problem. At least 5 minutes later she ask for my order, I tell her the Popeyes & Hot one bundle. She ask again and I say again. She says they don't have that. I tell her I'm looking at it online and she gets hateful. It pulls up on the screen and she's silence for a few minutes and I said I'd like it boneless and she snaps back in a hateful tone and yells, you'll need to give me a moment. She finally enters it all and says the dippers are made to order and would be 3 minutes. Okay, no problem. I pay and park, 30 minutes later my order was delivered. I take it home and my husband discovers that t