Popeyes Louisiana Kitchen

Genuinely the most incompetent, careless workers I’ve ever encountered in Middletown. We pulled up to the drive thru around 5:40 and ordered popcorn shrimp, then halfway through ordering the next meal we were suddenly told they were out. Same thing with the cupcake cup, confirmed they had it, then told they didn’t. After paying, we pulled forward to wait a few minutes for spicy tenders. When the order finally came out, there was no marinara sauce and the cheesy bites we paid for were missing. I went in and told them and he gave me the missing marinara and side of cheesy bites. However, it looked like he just gave me the leftover scraps from what was already cooked. He obviously did not care when I questioned the portion size and told me that it only comes with 10 of them. Please see the at

Hopefully you can see the flour and other dirt on floor in back and same with by the counter. I was in there a few weeks ago and an Indian man was standing in front of chicken facing the drive thru coughing without covering his mouth. If they can’t bother to clean up what kind of bugs and rodents are inside. I am going to report to health department in a minute. I will never eat at Popeyes again after seeing the conditions. I called and left a message with the health department but probably won’t hear back till next week because of Christmas Eve.

How does 3 cold, tiny chicken tenders and a small fountain drink come out to over $10? And they charge extra for any sauce. How cheap are your managers that you need to charge a quarter for a single sauce? They also didn't offer a receipt. I went back in after seeing my cold chicken, and they had a huge stack of tenders piled up, probably without any heat, and the guy in the back just stared at me while I was being helped by the one decent worker there. Heard them arguing with another customer about how a meal doesn't come with a biscuit and it would be extra, and that it was corporate's decision. No, a meal comes with a side, a biscuit, the entree, a drink, and a sauce. I would not be surprised if people at this location are scraping off the top. The only reason they get more than 1 star

My husband and I went in last night for just chicken. It was our 1st time going in to this location. The staff were very pleasant, busy. Addressed the 2 young ladies in front of us, someone on the headset, then us. Each staff members interaction with customers that we observed was professional, proficient and friendly. Multiple staff members, place was clean and neat, plenty of chicken at 4pm on a Saturday. Definitely ready for the dinner rush. Our chicken was hot! And delicious! We both prefer the chicken breast meat, it was moist and tender. Best fried chicken we've had in a really long time. This is going to be our new chicken place! Thank you Ladies!

STAY AWAY!!! 0/10 fr. Literally just had food poisoning from this location and I wish I looked at the reviews before eating there because I would’ve never did so…. Also had to pay for sauces even though I ordered chicken. Be careful and stay safe. Jesus loves you!