Popeyes Louisiana Kitchen

I received a recommendation from a family member that this Popeyes is the best in the area. Boy were they wrong! I walk in to place my dine in order, the older CSR wouldn't even look at me while taking my order. Asking for condiments seemed like an inconvenience. I order a 3 piece combo. My leg and wing tasted okay, not very hot but okay. The minute I bit into my thigh, it was as old as ADAM! I was done. The rest went to the garbage.

So, apparently if you order online and they do you wrong there is nothing they can do about it. You ordered online. Take it up with online. That was Fernando’s attitude towards me tonight. he said you ordered it, i cant do anything more for you. My jaw dropped and I was shocked at the lack of customer service. then the frustration set in. Really, you aren't going to try and satisfy your customer, instead you say no. talk to online. so here i am talking to online. Note, when you order something called a "Family" Meal you get to serve your family one breast and 8 wings. Really??? That was what I wanted resolved. He said I ordered it that way online. Excuse me Fernando, the online system doesn’t have the option for me to pick pieces. 4 breasts and 5 wings for a nine piece white is fair.

3/25/24: Remember how I said this was a hit or miss? Don’t bother getting the chicken wings here. They just reuse the chicken that has been sitting there and put sauce on them. Didn’t have a lot of meat on them. Mac and cheese didn’t look or tasted like the mac and cheese from last time. The only things this location is truly good at are the chicken sandwiches, drumsticks, breasts, and Cajun fried. It’s too much of a gamble to get the wings, mashed potatoes, mac and cheese, etc. 11/10/23 update: we did a pickup at night. If you get any sandwich combo (chicken or fish) on the app, you get a free sandwich. I got the bacon and cheese spicy chicken combo with Cajun fries and a mango lemonade. Everything was on point. Chicken sandwich was hot, moist, and fresh. Fries were nice and crunchy. Se

Extremely disappointing service, impacting quality of food. Went to the restaurant at 2:50pm on 11/17/2025. Immediately walking in you could see that it was poorly managed, disorganized with an extensive wait time for 1-2 items. Employees on shift were extremely dirty and unsanitary, to the point of health and safety issues. I Witnessed the expo on shift dump an old, boxed up order BACK into the fresh chicken hot hold. When I relayed my order, they said it had already been picked up. Clearly it had not, as it still had not been confirmed "picked up" through app. Employees then argued how they were not at fault for giving away the wrong order, and that was their resolution. When the lead came by and said in Spanish, "Its ok you gave it away, just remake it." he remade the wrong order, and

I am disgusted that my order of biscuits had green mode! The chicken was good but it turned me and my family with guess completely off.