Popeyes Louisiana Kitchen

I had an absolutely unacceptable experience here today (10/17/2025). I waited 35 minutes just for a classic bacon chicken sandwich, 6 pieces of wings, and a drink - and the service was beyond terrible. The employee, a black male wearing black clothes and glasses(possibly a supervisor), was extremely rude and unprofessional. I asked him about my order three times, and each time his attitude got worse. Instead of checking what went wrong, he kept talking nonsense while working and completely ignored my concern. After waiting 20 minutes, I asked again, and unbelievably, he just said, "Do you want a refund?" Excuse me? I've already waited that long and that's his solution? No apology, no effort to fix the issue- just "refund" to push the customer away. When I asked the third time, he repeate

Went there tonight and waited in line for over an hour for my sandwich and wings! They skipped my order number and when I told them they said they didn't have my order? Then they proceeded to make 7 more orders before making mine. Terrible experience hopefully it's not always like that

Ordered a Chicken sandwich and Popcorn shrimp. I asked for fresh food and I got the total opposite. Old stale fries, old dry chicken sandwich, and the biscuit was dryer than the Sahara desert. Now I asked the shift manager was the food fresh and she looked me dead in the eye and lied and said yes. Popeyes has always been a favorite and being from Louisiana one would think the quality of the food from state to state wouldn't drop off this far. This is by far the worst Popeyes I've been too.

Love this Popeyes, because it is very good, very clean, the staff is very friendly and quick and they know me by looks (not by name), because I go there 2 or 3 times a week.

It's a good Popeyes location and they're reasonably quick and are friendly. I'm leaving this review hoping the feedback gets to whoever loads the options into door dash. There is SO MUCH missing from door dash. My 5 year old son wanted chicken tenders. They have removed the normal chicken tenders from door dash, and your only options are blackened or spicy. I know there's a third option! Also it's missing some of the sides and any ability to request certain parts of the chicken, all of which are possible in person. It's not hard to just add your whole menu. EDIT: changing to one star because several months later, normal tenders are still not on door dash. Like are you stupid? It would take 2 minutes to update it.