Popeyes Louisiana Kitchen

Des Moines, IA · Chicken restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Des Moines
#241
of 584 restaurants
City Percentile
31%
rating percentile
Address
Popeyes Louisiana Kitchen, 4140 Merle Hay Rd, Des Moines, IA 50310
Phone
(515) 251-7670
Website
www.popeyes.com/store-locator/store/restaurant_83784
Status
Closed · Opens 10 AM

Popeyes Louisiana Kitchen is a restaurant located in Des Moines, IA. It is one of 584 restaurants listed in Des Moines. Its 3.4-star rating is slightly below the Des Moines city average of 4.2 stars. There are 10 photos associated with this location.

About Popeyes Louisiana Kitchen

Swing by your local Popeyes at 4140 Merle Hay Rd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re... More

Hours

Saturday10 AM–11 PM
Sunday10 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM
Friday10 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Angelina Miller · Sep 2025

What baby chickens are yall buying? The drumsticks are the size of a quail leg! & this is the 2nd time they have put a split thigh in my family meal. See photos. Also, they fill the $4.19 mac & cheese 1/4 of the way also in the photos. *****UPDATE***** This Popeye's franchise contract has been terminated. Maybe that's why they don't follow the rules. DO NOT GO HERE. POPEYE'S DOES NOT CLAIM THIS STORE. MAKES YOU WONDER WHERE THEY ARR GETTING THE CHICKEN.

★☆☆☆☆ 1.0 godcrutch · Feb 2026

Ok used Grubhub and expect it to not be hot. That’s not the problem. The chicken if you can even call it that was thinnest whatever it was I’ve ever seen. It was more like a crusty jerky. Oh and the $5 Cole slaw….the cup had like barely a scoop. Kind of super ticked off. Never again.

★☆☆☆☆ 1.0 amanda miller · Nov 2025

I ordered through the drive-thru and paid for my food, including a LARGE Coke, with cash, and they didn’t give me a receipt. I got my food but not my drink, so I waited at the window for about 3 minutes. When the worker finally came back, I told her I was missing my large drink. She asked her coworkers if they still had large cups, they said no (I heard them through the open window). Instead of offering a refund or asking what I wanted to do, she just handed me a small drink and walked away. I was in a rush, so I didn’t complain.When I got home, my fries were hard, cold, and not even full, like they’d been sitting out for hours. I’d honestly rather have teens working than middle-aged staff who act like they’re still in high school and flirting with the manager. Terrible service and food qu

★★★★★ 5.0 Joel Paulson · Dec 2025

Great chicken, very clean restaurant, not a single complaint. Very happy

★★☆☆☆ 2.0 Julia Brown · Jan 2026

I ordered a chicken sandwich with cheese on it. The cooks kept telling the counter person that my sandwich was ready but she ignored them, to their frustration. But when I received the sandwich it literally was approximately room temperature. It could not have been made fresh. The cheese was colder than the sandwich. I didnt complain because I had taken the sandwich to my car to eat it and I felt no confidence that I would be heard if I went back inside. The other item i ordered was a frozen lemonade. I was given a strawberry lemonade. I tried to tell the counter person that it wasnt what i ordered but she said it was. It was easier to take the tiny strawberry lemonade for almost $4 than to continue to try to get what I really ordered I heated the sandwich in my microwave at home but the

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Late Night Food

Services

Chicken restaurantCajun restaurantFast food restaurantRestaurantSeafood restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.