Popeyes Louisiana Kitchen

Avoid this Popeyes please. I placed an online order at this location and it was ready when I arrived. The bag was stapled closed so I didn't open it to check the contents. When I arrived at home I found my entire order was wrong. The box was loaded with thighs and wings. There were no drumsticks or breasts, which I had requested( see photo of receipt). I understand people can make mistakes, so I'm not too upset about that. My issue is with Management at this location. When I called in and explained the situation to her she rudely responded with...." If You Want Us to Replace It, You Need To Bring the Product Back To Us Because I Didn't Make Your Order". I said ma'am I live over 40 minutes away in Nebraska, Do you really expect me to drive all the way back to Iowa to replace this chicken.

Could barely understand The guy on the drive through, didnt get my order right. Took 3 business days to complete my order with 2 chicken sandwiches and shrimp. The only perk was the sandwiches were good and fresh. I guess growing and caring for the chicken before frying it, then taking a boat out to catch the shrimp for me was necessary.

Great dinning experience with a large family stopping by for a meal. The staff was very helpful and polite assisting with dietary questions as well. The staff also ensured our entire order was delivered and correct as well as follow up to ensure a quality product was delivered. They also even brought out some coupons to encourage another visit to a Popeyes! Well done and congrats for the great service in a clean environment!!

1/13/26 at 7pm tonight...you guys did AMAZING!! Thank you to all the kids working tonight, the food was excellent, the time was so fast, and your customer service was on point. I wanted to call and tell you but I really wanted to make it known how much your great service was this evening. When most of the time you get calls after calls about what was wrong...in this world you need to know when you do something GREAT...thanks guys...we appreciate you!

Be warned stay away from this place, you can smell the old grease from the street. Nothing about the chicken here tastes like Popeyes, I've had a fresh order twice and I could tell they don't change the grease, this can't be the right seasoning or repiece because it tastes like nothing but old grease. Do yourself a favor a cook your own food or eat here and earn yourself a trip to the hospital.