Playa Bowls

I have been coming to this location for a long time, but moved away in the last year and was visiting the neighborhood so decided to stop and for my favorite pura Vida bowl. There was nobody in the store yet the three ladies who were working were too busy on their phones and talking with each other to greet us. After a few minutes, they finally took our order. The açai base is usually a huge portion of the bowl and the granola is typically light to medium. We barely got any açai base today and the fruit on top was nowhere near what it should be. Usually the top of the bowl is covered with the fruit. See pictures below. I will not be back to this location . The taste is always exceptional but the portion today was terrible.

Not bad but beware if you get power bowls, the protein powder does not come mixed in. Also extremely understaffed theres only one person working at a time making multiple orders.

Extremely disappointed in the young, immature girls they hire to run this business. These bowls aren't cheap and first bad experience occurred when we paid extra for a few ingredients (nutella,white chocolate) and got NONE added. Of course, we make it all the way home. We are still waiting for a refund for my daughter's Bowl. Tonighter was a DONE deal for me. Not sure if they recognized my name but I ordered 3 bowls and as my daughter dug in came accross a dark hair,she pulls it and it snapped off. The other half was buried i to the nutella. See pics for proof. I immediately called the store can I ask the young lady is there someone with dark hair that works with you? She put me on hold when I told her what I found in our Bowl, she started to laugh. I cannot believe that she actually

I ordered via doordash pickup and couldnt edit the options . I have a gluten allergy and I arrived to the store and asked if they could remake it without the regular granola and they did it so quickly. I always love the bowl but today made my day!

Usually a decent experience, but Saturday was awful. It started when the young man took my order.. I couldn’t understand a word he said. He spoke too low and was not very knowledgeable when I asked about a smoothie and had to check on many things. I ended up ordering an Aloha now because it was just easier. Then, it took almost 20 minutes to get my smoothie in hand. He started on it, had to replenish frozen fruit, got side tracked and took other orders and worked on them before finally finishing my sole smoothie. Food is always great, but this service was terrible. The family behind me also had a hard to with their order when he took it. They must have said “what” a half dozen times as he spoke low and the music is moderately loud. I’d consider other options next time due to this slow serv