Pizza Works - Burnt Hills

I had to make a quick order out of the blue cuz I was starving but working late in this particular area and googled hot spots (food) close by and this spot was the closest! whatever the hell those cheese sticks were my Gawd they were flipping delicious…and the Baked Ziti… I’ll leave it at this… 🤤😋🥰

For the past four months, I have been coming in often and on ordering chicken wings. I order a specific style of chicken wings that should not be very difficult to understand. I order extra crispy all drums. Every single time there is a mess up in my order. It does not really matter all that much when the order is wrong However, tonight I was asked specifically by one of the workers (a manager I think) if I wanted all drums, I said yes. When I got home and looked at my order, the wing are all flats and not crispy at all. I don’t know if it is because there are all young teenagers that are placing the orders or the fact that people just assume they can type in the computer or whatever they want and it’s OK. This has been going on like I said for four months.

By luck we came across Pizza Works when looking for a lunch place to eat that would also be safe for my son who has multiple food allergies. The server was extremely attentive and responsive to our request and was reassuring of the ingredients, which many items are made from scratch on site. But the best part of the visit was the amazing food. I ordered one of their veggie sandwiches which come in a round roll and it was probably one of the best sandwiches I’ve ever had. The eggplant was crispy and had taste!!! The other ingredients were fresh and delicious!!! Totally wish we lived closer to this gem but maybe we will get lost again and find ourselves eating there again sometime soon!

Staff are so nice and fast! Place is super super clean too. Much better than your average pizza stop. So worth a try if you haven’t before!

Delicious! The food was as expected, yummy and satisfying. The customer service is solid and the wait time for food to be brought out to you is reasonable. They did seem somewhat understaffed, so garbage cans were full and some tables weren’t cleared off. No judgment on that because it’s a tough gig in the food service industry. Especially when there isn’t many people willing to work these days. All in all it was a great dining experience. I look forward to going back.!