Pizza Plus

So I came in with my family and there was a lady and her nametag said "patty" and she was just the rudest lady I've ever encountered! We come here all the time but tonight dealing with her was awful!? My kids love this place she must have been in a bad mood or Idk what but the way she talked to her staff who mostly looked like kids was insane. We all make mistakes but screaming at them and calling them stupid was a tab over the line in my opinion. We always come here for dinner but after tonight I don't want to come back I couldn't imagine working for somebody yelling at me like that in front of customers to beat it all. Pizza plus please fo better this is a family restaurant is that the face you want representing your brand????

My family and I went to eat at this location recently, and I have never dealt with such a rude and self centered waiter in my life. This elderly women’s name tag said Dawn on it. Will not be returning until they have some good conversations with their employees about responsibility and respect for their guests.

I called to place a pickup order tonight 10/05/25 for a salad. I was greeted in a rude and annoyed man on the phone. I have dietary needs due to acid reflux and can only have some things on my salad. He told me I could not special order my salad. All I wanted was lettuce, broccoli, and extra cucumbers with ranch. I called Surgoinsville Pizza Plus who accommodated me with no questions asked. Really bad business.

Such sweet people and great service!!! They are always amazing to me And my girls when we go eat after my daughters tennis practices 😁

Ordered family cheese stick with a small dessert. We got home and didn’t have any sauce cups. Called the store was told they would remake it. So we drove back out there. They made a small with 1 cup and was giving us 3 for the one we got. By then it’s already cold. And I have a 5 year old that’s hungry, So they remade a Large with 3 cups. I understand you get busy but rushing to cook food and it to not be cooked all the way is disgusting!!! I’m not one to complain because I’ve worked in the fast food company but this is unacceptable. We won’t be back.