Pizza Hut

We had great service during the lunch buffet! We were greeted with friendly and smiling faces. Our waitress checked on us multiple times and even asked if we wanted anything specific made to put on the buffet line. The food as great as well!

Staff here is extremely rude and disrespectful. Ordered food online when we came to pick up we sat in drive through for 20 min and no one would answer the window even after us trying to get attention. So i called inside and one guy was just standing at the counter the whole time answered. So I asked if he could help us at the window. He said thats not my job hung up the phone then turned to us and shrugged his shoulders. I ended up having to walk into the store when I have disabilities that make it a struggle once inside I was refused a refund and had to wait another 20 min. The lettuce and tomatoes on my taco pizza were nasty and we found several hard pieces in the meat we arent sure what it was. I did a review online and was not contacted after. We also didnt get any sauce even after req

I've been there many times. But Yesterday the 20th. was the 1st time my Pizza was Over Baked. 3 slices were like this and the rest was a Little hard to chew.

Carry out order to be ready in 15-20 minutes. Showed up at the 20 minute mark and was told it’ll be another 10+ minutes. “You don’t mind driving around for a bit, do you?” is what I was asked. No, I do mind so I’m now sitting in the parking lot waiting for an order that should have been ready when I got here! Great job Great Bend Pizza Hut! I’ll drive to Hoisington to get my pizzas there, at least they care!

Had dinner 5pm . Was not a WOW, ordered buffet. We were the only dine in customers for over an hour. Sadly funny, they had no forks. Was given plastic after I asked. Said they were ALL being washed.. 5pm? All ? Was not all that. Will probably not try again.