Pizza Hut

If I could give a ZERO for this location, I would. I haven't been to this location in several months because of FIRST; customer service. SECOND; the quality of the food. Did I mention customer service? 🤔 I witnessed a young lady by the name of Monica, who was waiting to pick up her order, get her food tossed on the counter and her name called. Is that top tier customer service? I ordered my food at 1:22pm and my order was supposed to be ready at 1:43pm. By the way, I was on my 30 minute lunch break. My lunch break ended up being 39 minutes. Oh, and my food? Terrible. Sloppy. A waste of money. The proof is in the pictures. 📸 Did I mention that they forgot to put cupped pepperoni? So I paid for a topping that I did not receive. And I will NEVER go here again. Thanks, but no thanks. 👎🏾👎🏾

I had an outstanding experience at the Forest hill 20/820 Pizza Hut, and I feel compelled to share! Despite the terrible weather and icy roads, Anna, the assistant manager, truly made our visit memorable. She was incredibly friendly and maintained such a positive attitude throughout our time there, which really lifted our spirits on a chilly night. The restaurant was spotless, showcasing their commitment to cleanliness and hygiene, which is always appreciated. Anna went above and beyond to ensure we were comfortable and satisfied with our meal, demonstrating excellent customer service. It's rare to find someone so dedicated and cheerful, even in challenging conditions! If you're looking for great pizza and a welcoming atmosphere, head to Pizza Hut! Thanks, Anna, for your amazing service!

I went to go pick up my pizza, which was really good and made correctly. My only issue is the staff. Yes, they were friendly, but they are not checking their lobby enough. When I got there, everyone was in the back, leaving the lobby and front counter unattended. There was a man sitting in the lobby smoking a cigar, and none of them even knew it. I didn’t say anything right then because I had my kids with me and didn’t want to spark a negative reaction from the man. I decided to call when I got home, and the staff never even picked up the phone. I was waiting for over 20 minutes for someone to answer so I could voice my concern. That’s not okay.

To me its very chill, everyone that i have encountered have been really awsome great people! I ordered ahead and always hot and delicious! One time I did get my order wrong and they did fix it with no issues. Great job guys!

The atmosphere is amazing it makes me feel like home and the cashier Miyah was very interactive so I felt welcomed. The food here is amazing as I ordered twice, really enjoyed it overall!