Perkins American Food Co.

I walked in having a rough morning, but Valeria completely turned my day around. From the moment I was greeted, she had this positive energy that instantly lifted my mood. It wasn’t just great service — it felt genuine. She took the time to listen, made sure I was comfortable, and somehow knew exactly what I needed without me even saying much. What really stood out was her attention to detail and how effortless she made everything seem. It’s rare to find someone who not only does their job well but truly cares about your experience. By the time I left, I was smiling, relaxed, and honestly surprised at how much better I felt. Valeria didn’t just provide great service — she reminded me how a small moment of kindness can flip an entire day around. If you get the chance to be helped by her,

I really like Perkins. Our server, Valerie, was very nice and attentive. She was diligent when she was taking our order, and made sure check in on us through out our meal. It also seemed like she was helping to train a new server, and from what I could tell, she was doing a really good job! :)

We ended up leaving after waiting for over 30 minutes for service. The manager was very nice and sat us quickly. We reviewed the menu and decided on what we wanted and waited and watched the server come to our area and ask others if all was good and take pictures of the family sitting behind us. She never acknowledged we were there, so we left.

Perkins in Longmont deserves a standing ovation, especially Jordan! DoorDash completely messed up my order (as they often do), but Jordan went above and beyond to make it right even though it wasn’t Perkins’ fault. She was kind, professional, and genuinely cared about fixing the situation. She not only rectified everything but also surprised me and my family with complimentary pastries. What an incredible breath of fresh air to see someone who still takes pride in customer service. Jordan turned a frustrating experience into one of the best displays of hospitality I’ve seen in a long time. I’ll be screaming it from the rooftops: Perkins in Longmont is AMAZING. ⭐️⭐️⭐️⭐️⭐️

The food was great, but Valerie’s service was above the level of 5 stars, we need a 10 star scale to measure up to her level.