Pat's Pizza & Bistro Concord Pike

I really wanted to like this place! 1st time I ordered the food was delicious! This time I didn’t even know where I was calling! Person answers and says “hello” I had to ask if I was calling the right place! Side salad, WILTED and juicy! Pasta, mostly dry and what Alfredo on it was watery! And the pasta was dry! When I called instead of saying sorry how can we fix it, it was what do you mean dry, you didn’t order extra Alfredo. No, but I would expect you to put more than 2 spoons on it because that’s what it looks like! Fries cold and old! Manager sending new pasta but I did have plans for the evening! Phone person gets a definite zero, manager gets an A for effort and trying to fix it! Mind you the there have been issues at other locations! But I’m done with Pat’s!

I have eaten at Pats many times throughout the years and have always loved the food. I’ve never run into any kind of issue with my orders and always received fast service. The workers are also very friendly and well mannered!

I had ordered a buffalo chicken pizza and an order of fries. The pizza was amazing, packed with flavor and the fries were perfect crispy. Great portion! It was more than enough for my mom , brother and me. Friendly service from them as well!!! Will definitely be coming back👍🏽

Carlos and his gang are amazing. The food is always delicious and the customer service is top notch! whether it’s in the store or catering for an event you cannot get better quality in the food and service!

Stopped here after a swim practice with my two toddlers. Staff was so friendly and accommodating. Both of the kids loved the food. We were given a sample of focaccia that some of the sandwiches are served on and my older toddler demolished it when we got home. Excited to come back after swim practices and outside of them, too.