Papa Johns Pizza

Ordered the "new" deep dish pizza online using the app at my local Pleasant View, TN location. I didn't check if my pizza was correct till I arrived back at home...my fault. Totally wrong pizza in the box. Called and spoke with Mgr at the store. She was very apologetic and told me she would personally remake my pizza based on my online order. Drove back to store to pick up the remake opened box looked good and left. Arrived home and began to eat pizza dough was NOT cooked. Dough was rushed didn't even rise properly to be regular crust much less Deep Dish. Mgr used said dough to remake my pizza and served me uncooked pizza crust. If you want pizza....ORDER from somewhere else!!

I ordered a pizza that I liked for almost $30. I was so disappointed, this looks like a mess, all the onion they put on top is the peel, it was bitter. The pizza is terrible, you can't even bite it because it's so hard. It feels like plastic, and I wanted to report this to Uber, and it doesn't even qualify for a refund, which makes me feel ripped off by this restaurant. You can't even eat it, it's bitter and completely stiff.

Ordered carryout at 4:46 p.m. 1 lg., 1 med, 1 cheese bread, 1papadia, and 1 cookie. App tracker said 5:06-5:16 ready. Immediately showing they were making the pizza. I arrived at 5:16. There were 3 people waiting and 2 workers. No workers ever spoke or asked if they could help me for at least 5 plus minutes. Finally, 1 worker came over and called 2 names saying those were ready and 4 or 5 more orders that were next up, none of which were mine. The worker went from tapping on the computer straight back to touching all the food without washing hands or gloves, multiple times. Several people came in and out, and a couple left with food. After about 15 minutes of waiting another worker came in the front door of the store with his energy drink, AGAIN straight to the register never washing h

Ordered twice on DoorDash. 1st order was canceled hours before they closed. My second attempt said preparing order for over an hour and when I called them for an update my door dash instantly updated to awaiting pickup minutes before they closed. I never got my order after 2 attempts

Not getting Papa John’s anymore. I called to order 1 XL pepperoni pizza at 5:28 pm which I had to order from an outsourced service and then transferred again to make my payment. I was told it would be ready in 34 minutes. So I get to the location and go inside to to let them know I was there at 6:00pm and he tells me it will be ready in 34 minutes. So over an hour in all I have to wait now. And there was no apology or anything