Papa Johns Pizza

Please please don't waste your time or money at this Papa John's. I order the Salted caramel Blondie as you can see it's dry, and a complete waste of money. The Customer Service sucks, the girl working behind the counter almost knocked me down trying to get out of the door, she didn't even greet me, so rude!!! Please save yourself some time and money DON'T GO THERE!

I had a very disappointing experience at this location on June 16, 2025. The signage for the pickup area was unclear, and I didn’t see the sign, so I accidentally picked up my pizza from the wrong spot. Instead of calmly explaining the issue, the manager immediately yelled at me, “Dude, get out of my store.” When I told her, “Let me explain, I have the right to talk,” she responded, “No you don’t.” The tone felt extremely personal, disrespectful, and unnecessary. Both the manager and I ended up calling the police, and I stepped outside and waited calmly for them to arrive. This shows clearly that she was not the victim in this situation — I was simply trying to explain a misunderstanding. Despite my calm behavior, I still received a trespass warning. I should not be banned from picking up

I recently ordered a pizza over the phone from the Papa John’s location in Mint Hill, and the experience was very disappointing. I specifically asked for light tomato sauce, extra cheese, and for the pizza to be well done. Instead, the pizza came with normal tomatoes on top, which I didn’t ask for, and there were large bubbles all over the pizza. My kids didn’t like it at all, and I felt like I wasted both my time and money. On top of that, the customer service was terrible when I went to pick up the pizza. The employee was rude and ignored the customers, talking to someone else instead of paying attention to those waiting in the store. This is the last time I’ll be ordering from this location. Very disappointed!

It was cheap and the staff was friendly but the pizza was terrible. The banana peppers must have been a bad batch because they tasted awful and I had to pick them all off. Doubt I’ll be back.

This is nothing short of ridiculous. I got charged double for ordering in store as opposed to on the app. One large carry out pizza with pepperoni was literally double!!