Papa Johns Pizza

If I could give zero stars, I would. This is my second, and worse, Papa John’s experience. I asked for well done (meaning cooked crust) pizza and what I got was a BURNT pizza. When I called to see if they could take it back and make me a new one, the store manager said, “oh, ya. If you can bring it back, I can check and see if it’s burnt. If it is, I will then make you a new one.” I was so upset that I hung up. I called back because I missed his name and the associate that picked up the phone- whose name was DJ - said, “I can give you my name but I cannot give you the managers name. I’M NOT ALLOWED TO.” Really? What business associate is not allowed to connect a customer to the manager? This is the last time ANY papa John’s gets my business! I sincerely hope that they are on their way to s

I’ve been going to this Papa John’s for almost 20 years. I look back at this place with (at least what used to be) very fond memories. Even though I haven’t been back in 2 years, I ordered with confidence knowing I was going to get a half decent pizza. Instead, what I received was the most bogus pizza of all time. The toppings were splattered unevenly on the pie as if a 5th grader assembled the pizza. Barely any tomato sauce on the pie either. It just tasted bad overall. For $20 I expect at least a half decent pie. You’d have to pay me $20 to eat this again. Sad to see what was once a respectable Papa John’s go downhill like this.

Feel like they played a prank on me why was the pizza delivered like this, only ordered 1 pizza, half pepperoni with my order.

The pizza was overcooked, very thin (was not thin pizza) and nearly inedible.

The staff have stepped up their game regarding friendliness, and the way they make their food. I’ve definitely noticed a change in my orders in the last few weeks. I usually place for Carry out and they don’t usually ask my name, but when I go in they try to greet me quicker than I’ve been greeted in the past.