Papa Johns Pizza

Charlotte Hall, MD · Pizza restaurant

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Charlotte Hall
#22
of 25 restaurants
City Percentile
8%
rating percentile

Papa Johns Pizza is a restaurant located in Charlotte Hall, MD. It is one of 25 restaurants listed in Charlotte Hall. Its 3.1-star rating is slightly below the Charlotte Hall city average of 3.9 stars. There are 10 photos associated with this location.

About Papa Johns Pizza

At Papa Johns Pizza in Charlotte Hall, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Charlotte... More

Hours

Friday10 AM–

Customer Reviews

★★★☆☆ 3.0 Mykiesha Bush · Dec 2025

I ordered pizza online and said about 35 minutes. A hour later, no pizza . I called to get a ETA and my order was cancelled because they didn’t have my brownie and couldn’t contact me. You would think since it wasn’t paid yet they would just take it off and deliver the rest, nope. Then I was told they couldn’t reverse it to send out my food. The woman on the phone had an attitude and I was the one waiting on dinner. Yea they definitely loss me .

★☆☆☆☆ 1.0 Daisy · Nov 2025

Domino's count your days. This salad looks nothing like the picture online. Dont get the salads they are terrible and old . Smh

★☆☆☆☆ 1.0 Rhonda · Mar 2025

I received a COLD pizza 45 mins after I received notice that it left the store. I immediately contacted the store & spoke with a Manager, named Archer. He/She was very rude & unprofessional. I asked for contact information for corporate & he/she refused to give it to me stating that I can look it up myself? Wow... what a way to throw away your money to a company that doesn't care. I will spend my money at a more deserving establishment.

★☆☆☆☆ 1.0 JPN5683 · Jan 2023

Terrible customer service. They close at midnight on Fri. Called @ 10:50 placed my order. They called me back at 11:08 to tell me the had to cancel my order because they close at 12 & only have 1 driver. Wasn't very happy about it. I offered to pick it up. No we are closed for pick up. Then I was really upset. I live 6.3 miles from the store. Clearly not far. I find it really hard to believe that your one driver wouldn't make it back in time to deliver my pizza. The driver may have gotten back a little after 12 but that's not my problem. Should have let me pick it up since you couldn't do what you advertise to do. This is not the first time they have called me to cancel my order. I have had several bad experiences with this location over the years, you would think I've learned my lesson

★★★☆☆ 3.0 Holly Bailey · Jun 2023

At one time I had left a review about how great this location is,now ,not so much. The food is still good, however,they switched us to door dash,which I don't use by choice. They didn't notify us about this before we placed our order,I definitely wouldn't have ordered if I would have known it would be coming door dash. Now the food won't be here when it was supposed to be, for almost an hour it's said driver was waiting at store to pick up our food. What a joke. I just paid a lot of money for food that's taking longer than expected, being delivered by a company I don't care to support. Never again. Start notifying your customers before they pay so they have the option to decline and order elsewhere.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Pizza restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.