Pizza Hotline

Today we placed two separate orders using the BOGO Black Friday ( Buy One, Get One Free) deal because we had family visiting from out of town. One order correctly applied the free pizza, but the other one did not. When they arrived, they only received 3 pizzas. When brought to their attention, they started the free pizza did not reflect on the order, the manager and an employee refused to honor the BOGO deal for the missing fourth pizza even though they acknowledged that the other order did apply the same promotion. Their solution was for us to either pay full price for the extra pizza or have them void and completely redo the entire order while our other pizzas sat there getting cold. That is unacceptable customer service. Unfortunately, this isn’t the first bad experience we’ve had wit

There was a very kind person named Erin that helped me out yesterday, I have many allergies and she helped me pick out the perfect thing to get! She was very considerate and patient with me, even though it took me a long time. The food was also amazing!

We came to Pizza Hotline in Charlotte Hall, Maryland for the first time to try dine-in, and it was a great experience. The cashier at the front counter, Brett, was awesome, super friendly, charismatic, and really informative. He took the time to explain things to us, offered coupons for future visits, and even gave us discounts right away based on those coupons. That kind of service makes you want to come back. The food was fantastic. We ordered a cauliflower pizza, one loaded with meats and the other pepperoni with the rings. Both were delicious. Everything tasted fresh, and the crust on the cauliflower pizza was spot on. Overall, we left impressed. Between the great service from Brett and the quality of the food, we are definitely planning to come back.

Good pizza, Great service. Great doughy style, Sauce is good. Been consistent for 30 years. Keep it up! Youre solid

Do not order a sub here they didn’t put anything on the sub but one pice of ham and bologna and when I called they said they were trying to cut back this week ? How can you charge 10 dollars for 1/5th what the sandwich has been my entire life growing up absolutely ridiculous