Papa Gino's

This is the 2nd time this week that we ordered from papa’s. Both were awful. We tried to order the scrumptious papa burger from years ago but they were no longer available so we order the only option of a cheeseburger sub from papa/dangelo. It was awful!!! Loaded with salt. Inedible!!! Dumped it down the toilet. Tonight, we ordered 2 long hot dogs, attempting to give them a second chance, but NO!! Equally disappointing!! I gave explicit instructions and directions on which door to deliver to which but the way is only 0.5 miles from papas. The food arrived cold and inedible. The driver couldn’t speak English and couldn’t understand what I was saying to him. Do not give a tip before the service is complete. I will never order from papa Gino’s again. Be forewarned!! Maybe this is why Medway’s

We ordered pizza delivery at 4:30 PM and by 5:30 PM still had no food. I called the store and was told the DoorDash driver would be there in 5 minutes. Fifteen minutes went by….still nothing. I called again and was told again that the driver would be there in 2 minutes. When I asked them to double-check, they admitted they actually couldn’t get in touch with the DoorDash driver at all, yet they had been giving me time estimates the entire time. After waiting an hour and a half, I asked to speak with a manager. Instead of offering any solution, apology, or compensation for the inconvenience, I was told they were going to cancel my order because they don’t have contact info for DoorDash drivers. Canceling an order after an hour and a half of waiting with no attempt to make it right is com

My son picked this spot for his birthday dinner (ok!) and we ordered a bit of everything. It has a good old-timey setup with tons of booths and an upper level overlooking the street. We will go back for lunch sometime soon for the subs.

My boyfriend and I get 2 cheese pizzas every week and they’re consistently delicious at the Medway location. The manager always greets my boyfriend by name, which is thoughtful. It’s rare to find a place that cares about quality and consistency anymore, so we keep coming back and appreciate the great service and care. Thank you for caring about the customers and the business!

The pizza wasn’t anything like a normal papaginos pizza. The crust wasn’t thin, but rather over 1 inch thick. It was more Greek style. The kids working were nice, but that’s just it, they were children with no adult supervision. There was no leadership in the place to teach these kids. It looked like a high school party in there behind the counter. The pizza tasted like papa Gino’s, but it as way thicker, way greasier and just didn’t have the normal consistency