Panera Bread

I went by and picked up lunch from Panera Tuscaloosa on my way back to work. As always, the customer service was great, everyone was helpful/friendly/courteous. The review is not about the staff it’s about the food quality. I spent $25 for a salad and a fruit cup! Panera is expensive and I was aware before I went there. I don’t mind paying. But when I spend my money, with those prices, I’d expect ALL my lettuce to be fresh, not beginning the decomposing process!

🌟🌟🌟🌟🌟 Panera Bread – Thoughtful Service and a Delicious Dairy-Free Dinner Tonight’s visit to Panera Bread was everything I needed after a long day. I ordered the Creamy Tomato Soup and a Frontega Chicken Sandwich (customized without cheese—because I’m lactose intolerant) as part of the You Pick Two combo, with a cup of water. The sandwich was still flavorful, smoky, and satisfying, and the soup was the perfect warm comfort I was craving. But what really stood out was the customer care. Before leaving, I asked to purchase a cherry Danish—not for dessert, but to enjoy as a treat the next morning. The way the team responded truly made my night. One of the staff members asked with sincerity: “Which Danish would you like?” That small question made a big impact. Being given the chance to choos

I ordered broccoli soup, it tased good with the baguette bread. Also ordered a grilled cheese. It was just baked cheese toast. Service was okay. Not particularly my favorite.

Ordered a chicken Caesar salad through Uber eats and it shows up with no Caesar dressing, none on the salad and none on the side. How does that happen?? According to the receipt , no one checked my order. So frustrating and Completely unacceptable.

The person at the register did not know what to do. They had no coffee, no soft drinks, no sweet tea. The place was dirty and looked like it was falling apart. For Panera charges I expect better...especially something to drink. Thankfully my food was good.