Panera Bread

Usually busy but that's expected. I only eat the broccoli and cheese soup from here. It's my absolute favorite. Some days it is amazing. Then other days it's just awful. My recommendation to anyway getting that soup to go, check it before you leave. No one wants the reheat soup from the previous day, that's all burned and looking nasty. Get a fresh bag of soup out and heat it up. I was a General Manager for some time in this area. I understand how the food cost and inventory go. But I would never approve nasty looking, burnt, day old soup to be served. Sometimes you just need to take the loss on your weekly food costs. If they would get the B&C soup issue under control, I'd have no other issue. Just some food for thought to local management and to district management. Thanks!

The Manager (Sara or Sarah) is top knotch. Her customer service and willingness to assist is top tier and I highly recommend this location. I ALWAYS enjoy the food and even when mistakes occur (because we're human) she takes accountability and goes above and beyond. This is not only the expectation of most all companies but it is a rarity in people. She is an excellent leader and role model for the associates to look to.

I normally don't review chain locations like this but this was honestly a little disappointing. The service was awful. I understand it's New Year's Day, but the workers (save for one very polite man) were all apathetic and a little depressed. They were very monotone when conversing with my family, making me feel as if there was an inconvenience simply with my presence. It was very unwelcoming. I ordered a broccoli cheddar soup in a bread bowl with chips (as I was expecting to receive bread already as the bowl) but AFTER placing the order was when I was informed there was no bread bowls. I was unable to change out the order and received no bread. Disappointing, but even more, they refused to compensate with an extra side of baguettes. A little unfair, but we paid for extra bread anyways (wh

My husband and I went to The Villages for a free concert at the square. We got dinner there before the concert started at Panera Bread that is a very convenient for concert attendees and within walking distance to the square. We ordered a Turkey sandwich with a soda for the drink. The chips were offered free with the purchase of a sandwich. The sandwich was freshly made and it was delicious, the only problem was that it had a lot of spicy mustard on it, we both would have liked a little less and have it more evenly spread on the bread. The restaurant was clean and had a pleasant atmosphere. The sandwich was quickly made. The price of the sandwich and soda was was a little higher than expected. They also had quite a few different desserts options that looked amazing, but being on a strict d

In the past, I would have given a higher rating. Today, I discovered that the egg soufflés have shrunk. I mean they tasted good, but the value has gone down as the price came up over the years. I do like the coffee and hot tea options and ice tea is always good (used to be better). Also a drop of one of the teas, peach I think, is now gone. The other thing is, my wife is gluten free. To know what she can order practically requires a college education (which she has). They don’t make it easy to understand that menu. Wish it was opening available to read.