Panera Bread

I usually do my business at this 16 North Greenbush Road location in Troy New York. They make great salads, but this time I was extremely disappointed in how skimpy my salad was. A lot of the ingredients were there, but I hardly had any lettuce. The bowl was half full. I got the strawberry chicken poppyseed salad. I had one piece of pineapple, a couple of mandarin oranges but plenty of chicken and blueberries and strawberries. My disappointment was in the lack of lettuce and a tiny bit of lettuce was there was all spine no leafy lettuce. Very disappointed. The last salad I got there a week or so ago was magnificent. I hope it was just a rare occasion, but they have to try to be a little more consistent and I ordered my salad early not at the height of the dinner hour so I know they

It's a typical Panera. Lots of tables but they are tightly packed so using mobility equipment can be tricky. Food is always consistently good but portion sizes have gotten smaller. Cookie are awesome!

I was flabbergasted how poor the service was at this Panera Bread. I don't usually waste my time writing bad reviews but this one definitely deserves my time. From the food preps to the management it was a horrible experience. Ordered a simple bagel and cream cheese. What a mistake! Avoid at all costs!

It would have been a much better experience, but the manager at the Clifton Park, NY location, who I would describe as shorter, with mostly gray hair in a ponytail and glasses, was extremely unpleasant. I asked about the four-cheese soufflé that was still on display, and she told me it was not for sale because breakfast had ended. I politely asked if I could still purchase it since it would likely be thrown out anyway, and I was willing to pay full price, but she refused in a harsh and unnecessarily rude tone. I then ordered a toasted bagel with extra cream cheese, and even that simple order was incorrect. This happened just 2–3 weeks ago and left me completely discouraged from wanting to return.

this is ridiculous its literally only soup no noodle or chicken. SO DISAPPOINTED.