Panera Bread

I visit this Panera Bread almost every day, and I wanted to finally leave a note of appreciation. My family and I use the Sip Club, and we are always satisfied with the quality and consistency of the service. 🥰This location at 2080 W Grand River Ave, Okemos, MI 48864 provides a warm and comfortable space that truly feels welcoming. We are grateful for such a place in our daily routine. Thank you to all the staff members who are always kind, professional, and dedicated to providing the best service. Your hard work shows every day. The food I had today was, as always, delicious. Thank you again for offering such wonderful service and hospitality💖

Pulled up to drive thru, waited at least 1-2 mins. Ordered a plane bagel(they didn't have any) fine, moved on grabbed something else pulled up to the window at 8:24 waited until 8:32, 4 workers were in the back not tending to the drive thru, I honked my horn, because obviously it's early am and I have to be to work, he still hadn't even dropped my bagel in the toaster, I explained I had to go, so he could either cancel or I needed my stuff soon. He told me he could give me my phone not toasted but it would take an extra 2 mins. (Not sure why that wasn't done when I pulled up) terrible service through the drive, after saying "they were super busy" I pulled around and there were two cars for the lobby, I was also the only car in the drive thru. I'd advise to retrain on customer service at it

I have had a consistent good experience at this Panera with my partner! The food is always good, the atmosphere is usually pretty chill, although it does get pretty busy at times. The staff is super nice though! Kyle in particular was really friendly and helpful, and just made the experience more human and enjoyable!

One of the better Asian Salads from a Panera. The romaine was fresh and crispy. Good quality!!

Some great new sandwiches on offer by this company these days. I had the chicken pesto ciabatta dipper with the black bean soup and both were better than I expected. I might have added a bit more salt and a pinch of garlic to the soup, but it was a great companion to the sandwich. I elected to accept a short length of French baguette as a side and that was also great for dipping in the soup. The staff were friendly and efficient and I didn't see anybody goofing laugh back there. It was a positive all around, and I'll be happy to visit this location again.