Culver’s

A group of four of us ordered curbside pickup. We were in a big rush, so we ordered ahead and hoped to get our food quickly. After waiting 20 minutes beyond the ETA provided by Culver's, I went in to check on the order. Our order had been sitting there, completely ready, for who knows how long. It was done, just no one brought it out despite us repeatedly alerting the store of our arrival. This included two malts, which were melted since they were sitting so long. Food had been clearly sitting there for a while. In addition to the awful service, our order was incorrect. Honestly, awful service. There are much better Culver's out there.

Just went through the drive through. Order came out completely wrong. Unfortunately we had already driven home 20 minutes away. 1 chicken sandwhicjh didnt even have a top bun on it! Normally Culvers is good. This trip was horrible!!! Gotta do better.

We frequent different Culver's A LOT. This Okemos Rd one is by far the best of them all! Food is always hot and fresh, and the staff goes above and beyond with their friendliness and customer service. It is always a great experience, and in the case that our order wasn't accurate one time, they went beyond to make it right with us.

Close to closing on Christmas eve and they still served us with a smile! Before they closed down the pop machine, they checked to make sure we were done. Great service by the staff working today!!!

⭐️Service is excellent! Sam H and Andrew W and a couple others were so kind, patient, attentive. Food is excellent and fresh. Clean. Employees seem happy and so helpful. ⭐️