Panera Bread

I go to Panera fairly often, at least 10 times this year; let me start off with saying I enjoy going to places more northern in the world, so that goes to say that my experience at Panera this particular location was very pleasurable. When I entered with my two other coworkers they finished and then as I was speaking to the young lady Jessica at the cash register she was so warm hearted and just very wonderful to talk to you! I think she should be givin a promotion and a reward for her outstanding service; she was able to vary intellectually and intuitively. Repeat my order back to me and she took down my phone number for my free sweets reward when she asked where my 717 area code resides in I kindly responded that it’s from the Pennsylvania Hershey area and she was nice enough to let me k

Ordered through Uber eats on December 12 for lunch for my sister and myself. We had a super simple order. Very easy. 2 sandwiches, 1 Mac n cheese and 1 soup. Seems simple.. right? Wrong. The $15.39 chicken chipotle avocado sandwich had NO AVOCADO OR PEPPERS ON IT. Half of the chicken had 2 measly pieces of chicken. I have ordered this sandwich in the past and been pleased. This time it was pitiful. Uber did nothing to correct the issue, so I shall put panera on blast. For how expensive all the food is, your employees sure don't give a rats behind about the quality of food going out the door. Congrats. Sandwich was disgusting this time. Dry, burnt in some places, and just wasn't appetizing. I threw it away. Gave the chicken to my cats and tossed it all.

A typical Panera. That's not a bad thing as Panera is typically good. My bacon turkey bravo and chicken noodles soup were quite tasty. Friendly enough and clean tables. What more do you want!

Can’t read instructions to save their life. I was a daily visitor for breakfast but I’m done paying for food made incorrectly and their instructions are clear but the person making it doesn’t care to read it….not really hard to understand no cheese is no cheese. Sad most service there is awesome just not when it comes to making food

Ordered ahead online, went into the store after my order was supposed to be ready. It wasn’t ready, so I waited over 10 minutes, saw the girls making the food just continually talking and laughing with each other while barely making food (with many people waiting in line) asked them what was up cause I had been waiting. The girl told me my order had been bumped but was ready? She grabbed my sandwich which was just lying there, went in the back to get the other half of my order which still had not been made! Opened my ‘no tomato’ sandwich when I got home to find this. This just pushed me over the edge. 😆 Definitely will be going to Bedford store from now on.