Panera Bread

The staff is very friendly and welcoming. The food is delicious. The only thing I found so far The was not good was the grilled cheese.

The staff was extremely pleasant and very helpful. The food was good. The atmosphere was very friendly. This was facilitated by the staff cleaning the restaurant who seemed to know the importance of their work and their helpful attitude.

The GM of this location, Robin Posey, is extremely unprofessional. She should not be in the service industry, or client facing, especially with her dismal disposition. We will be contacting corporate HQ regarding Robin Pose. Sadly, this does not appear to be an isolated incident - based on what was observed both in store and with the reviews online. Robin treated my wife poorly when she came to pickup an order placed via DD, which had been delayed for over an hour. The order was originally placed at 10 AM for a 10:16 pickup and delivery time. Upon arrival at the store, my wife did not find our pickup order ready - so she notified one of the staff, who then fetched Robin. Robin was not welcoming, and was frankly rude and nasty with my wife. She got loud with my wife in front of ever

I'm a frequent customer at this location, visiting about once a week. Unfortunately, my recent experiences, particularly with the staff handling mobile orders, have been consistently disappointing. The employees and management appear unhappy, unwelcoming, and their body language comes across as rude. A simple smile or a polite greeting would make a world of difference. It's disheartening when the people who are the face of the business seem so nasty. Today, I felt compelled to say something, as the negative vibe seems to start with the leadership and trickle down. It's a shame that what should be a pleasant experience is soured by such a lack of basic customer service.

Ordered the pick two and the sandwich looks like it has been sitting in a bag all day for a kid at summer camp. Soup is no better. The chicken is questionable for authenticity. Never ordering from here